Terms of Service

Effective Date: August 18, 2026
Last Updated: August 18, 2026

These Terms of Service ("Terms") are a binding agreement between Andrade Trade Tech LLC, a California limited liability company registered with the California Secretary of State ("Company," "we," "us"), and the person or entity accessing or using the Service ("you," "Customer"). By creating an account, accessing, or using the Service, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind that company.

If you do not agree, do not use the Service.

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1. Description of the Service

The Service is a software platform that provides:

• Catalog Change Intelligence: monitoring of CBP CSMS messages, CROSS rulings, Federal Register notices, and USTR/tariff actions, linked against HTS codes you provide, with alerts and estimated duty impact.
• Duty Spend & Exposure Analytics: dashboards and reports built from entry-summary (ACE/7501) data you upload, showing historical duty paid by program, code, country of origin, and time period.

Collectively, the "Service." Specific features available to you depend on your subscription tier.

2. What the Service Is Not (Read This Section Carefully)

This section governs the entire relationship and controls over any conflicting language elsewhere in these Terms or in marketing materials.

2.1 Not a customs broker. The Company is not a licensed customs broker, is not registered with U.S. Customs and Border Protection ("CBP") as a broker, and does not conduct "customs business" as defined in 19 U.S.C. § 1641 and 19 C.F.R. Part 111.

2.2 No HTS classification. The Service does not classify goods, assign HTS codes, validate whether an HTS code is correct for a given item, or suggest a replacement or "corrected" code. All HTS codes used in the Service are entered by you or your authorized users ("Client-Declared Codes"), are stored and displayed exactly as declared, and are never modified, corrected, or overridden by the Company or the Service. You — not the Company — are solely responsible for the accuracy of every HTS code and country-of-origin designation you submit.

2.3 No correction filings or legal representation. The Service does not prepare, draft, or file post-summary corrections, protests, prior disclosures, refund claims, or any other submission to CBP. Any output identifying a potential rate discrepancy, unclaimed exclusion, or exposure ("Flags") is a mathematical comparison against reference data as of a stated date, presented as informational flag and dollar estimate only. Flags are not legal advice, not a determination of correctness, and not a recommendation to file anything. Acting on a Flag — including filing any correction with CBP — must be done by you or your own licensed customs broker or attorney.

2.4 Reference data is informational, not authoritative. CSMS messages, CROSS rulings, Federal Register notices, tariff rates, exclusion lists, and duty-stack calculations displayed in the Service are compiled from public government sources on a best-efforts basis and are provided for informational and research purposes only. They may be incomplete, delayed, or superseded by later CBP or USTR action. The Service is not a substitute for consulting the official CBP, USITC, or Federal Register record, or for advice from a licensed customs broker or qualified attorney, before making any classification, entry, or compliance decision.

2.5 No professional advice relationship. Nothing in the Service, in any output, or in any communication with the Company creates an attorney-client relationship, a customs-broker-client relationship, or any other professional-advisory relationship.

2.6 Broker referral. Where the Service surfaces a Flag, the recommended next step is for you to export the finding and route it to your own licensed customs broker. The Company has no obligation to, and does not, execute any filing on your behalf.

3. Eligibility and Accounts

• You must be at least 18 years old and able to form a binding contract to use the Service.
• The Service is intended for business use by importers, customs brokers, and related professionals — not for personal or household use.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@andradetradetech.com of any unauthorized use.
• You must provide accurate account and billing information and keep it current.

4. Your Data

4.1 Client-Declared Data. "Client Data" means the catalog items, HTS codes, country-of-origin data, entry/7501 data, and related business information you or your authorized users upload to the Service.

4.2 Ownership. As between you and the Company, you retain all right, title, and interest in Client Data. We claim no ownership over it.

4.3 License to us. You grant the Company a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display Client Data solely to (a) operate and provide the Service to you, (b) as reasonably necessary for support, security, and legal compliance, and (c) in de-identified/aggregated form that cannot reasonably identify you, to improve the Service and reference-data matching logic.

4.4 Immutability. HTS codes you submit as Client Data are stored write-once; changes to a declared code create a new version rather than overwriting history. This is a structural feature of the Service, not a data-loss defect.

4.5 Accuracy. You represent that you have the right to submit Client Data to the Service and that Client Data does not violate any law or third party's rights. You are solely responsible for the accuracy of all Client Data, including declared HTS codes and duty figures.

4.6 Authorization for entry data. If you upload ACE extracts or 7501 data, you represent that you own or are separately authorized to access and use that data, and that you have not granted the Company any status as your agent for purposes of ABI access or any CBP-facing filing.

See our Privacy Policy for how we handle personal information.

5. Subscription Plans, Fees, and Billing

5.1 Plans. The Service is offered under tiered subscription plans (currently: Free, Basic, Pro, and Enterprise for Catalog Change Intelligence, and separate pricing for Duty Spend & Exposure Analytics), each with different feature and usage limits as described on our pricing page. We may introduce, modify, or retire plans at any time; material changes will be communicated in advance.

5.2 Billing. Paid subscriptions are billed in advance on a recurring basis (monthly or annual, as selected) through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method on file for all fees on a recurring basis until you cancel.

5.3 Auto-renewal. Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the then-current billing period.

5.4 Taxes. Fees are exclusive of applicable taxes (including sales/use tax); you are responsible for all such taxes other than taxes on our net income.

5.5 Refunds. As a general policy, fees already paid are non-refundable. However, refund requests are reviewed on a case-by-case basis, and the Company may, at its discretion following that review, issue a full refund. To request a refund or report a billing error, contact support@andradetradetech.com; we aim to respond within 30 days. Regardless of the outcome of a refund request, if you cancel your subscription you retain access to paid features through the end of the then-current billing period, at which point the subscription expires (see Section 5.3).

5.6 Failed payments and suspension. If a payment fails, we may suspend access to paid features until payment is resolved. We are not liable for any loss resulting from suspension due to non-payment.

5.7 Price changes. We may change subscription pricing on renewal with at least 30 days' advance notice.

6. Acceptable Use

You agree not to:

• Reverse engineer, decompile, or attempt to extract the underlying reference-data compilation, matching logic, or source code of the Service, except as permitted by law;
• Use the Service to build a competing product or to scrape/bulk-export the reference layer (CSMS index, CROSS rulings, tariff-action timeline) for redistribution;
• Misrepresent Service output as a customs classification ruling, legal advice, or broker-prepared filing to any third party, including CBP;
• Upload data you do not have the right to upload, or that infringes any third party's rights;
• Interfere with or attempt to disrupt the Service's infrastructure, security, or availability;
• Use the Service in violation of any applicable law, including U.S. export control and sanctions laws.

We may suspend or terminate accounts that violate this section.

7. Intellectual Property

7.1 Our IP. The Service, including its software, user interface, the compiled and curated reference-data layer (categorized CSMS index, HTS revision history, tariff-stacking logic, effective-date modeling), and all associated intellectual property, is owned by the Company or its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to access and use the Service during your subscription term — no other rights are granted.

7.2 Feedback. If you provide suggestions or feedback about the Service, we may use it without restriction or obligation to you.

7.3 Government/public source data. Underlying government source data (HTS schedule, CSMS messages, Federal Register notices, CROSS rulings) is public information; our IP claim is limited to the compilation, categorization, linking, and analytical presentation of that data, not the underlying government content itself.

8. Third-Party Services

The Service relies on third-party infrastructure and processors, including hosting and database services (e.g., Supabase, Vercel), payment processing (Stripe), email delivery, and AI-assisted summarization/categorization of reference materials (used only at the linking and summarization layer — never to assign or suggest a code for your items). We are not responsible for outages or failures of third-party services outside our control, though we will use commercially reasonable efforts to maintain availability.

9. Disclaimers

THE SERVICE, INCLUDING ALL REFERENCE DATA, FLAGS, DUTY CALCULATIONS, AND ALERTS, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR TIMELINESS.

WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT: (A) TARIFF RATES, EXCLUSION STATUS, OR DUTY CALCULATIONS ARE CURRENT, COMPLETE, OR ERROR-FREE; (B) FLAGS OR ALERTS WILL IDENTIFY EVERY APPLICABLE EXPOSURE OR OPPORTUNITY; OR (C) THE SERVICE WILL MEET YOUR REQUIREMENTS OR OPERATE UNINTERRUPTED. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ANY OUTPUT AGAINST THE OFFICIAL GOVERNMENT SOURCE AND FOR ANY DECISION MADE IN RELIANCE ON THE SERVICE, INCLUDING DECISIONS ABOUT CLASSIFICATION, ENTRY, OR CORRECTION FILINGS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

10.1 THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, INCLUDING DAMAGES ARISING FROM CBP PENALTIES, ASSESSMENTS, LIQUIDATED DAMAGES, DUTY UNDERPAYMENT OR OVERPAYMENT, OR MISSED CORRECTION DEADLINES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO THE COMPANY IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.

10.3 These limitations apply regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and are a fundamental basis of the bargain between the parties.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify and hold the Company harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your Client Data or your breach of your representations about it; (b) your violation of these Terms or applicable law; or (c) your (or your broker's) reliance on the Service to make a classification, entry, or filing decision.

12. Term and Termination

12.1 These Terms remain in effect while you maintain an account.

12.2 You may cancel your subscription at any time; cancellation is effective at the end of the current billing period.

12.3 We may suspend or terminate your account for breach of these Terms, non-payment, or if required by law, with notice where reasonably practicable.

12.4 Upon termination, your right to access the Service ends. We will make Client Data available for export for 30 days following termination unless legally prohibited, after which it may be deleted per our data retention practices.

12.5 Sections 2, 4.2, 7, 9, 10, 11, 14, and 15 survive termination.

13. Changes to the Service or Terms

We may modify these Terms from time to time. If changes are material, we will provide notice (e.g., email or in-app notice) at least 14 days before they take effect. Continued use after the effective date constitutes acceptance. We may also modify, add, or remove Service features at our discretion; material reductions in paid-tier functionality will be communicated in advance.

14. Governing Law and Dispute Resolution

14.1 Governing law. These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

14.2 Informal resolution. Before filing a claim, you agree to contact us at support@andradetradetech.com to attempt to resolve the dispute informally for at least 30 days.

14.3 Arbitration. Except for (a) small-claims-court actions, (b) claims for injunctive relief to protect intellectual property or confidential information, and (c) claims for public injunctive relief that cannot lawfully be subject to arbitration under California law (see Cal. Civ. Code § 3513; McGill v. Citibank, N.A.), you and the Company agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect, seated in California. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction. YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Each party bears its own attorneys' fees; arbitration filing and administrative fees are allocated per AAA rules. [Confirm fee-allocation and any consumer-arbitration-rule applicability with counsel — this affects enforceability.]

14.4 Venue (for excluded claims not subject to arbitration). Exclusive jurisdiction and venue for any dispute not subject to arbitration lies in the state or federal courts located in Riverside County, California, and you consent to personal jurisdiction there.

15. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and any order form/subscription confirmation, constitute the entire agreement between you and the Company regarding the Service.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
• No waiver. Failure to enforce a provision is not a waiver of the right to do so later.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for delay or failure caused by circumstances beyond reasonable control.
• Notices. We may provide notices via email to the address on your account or via in-app notice.

16. Contact

Questions about these Terms: support@andradetradetech.com (we aim to respond within 30 days)
Andrade Trade Tech LLC